Latest informations and hygiene procedures onboard
We would like to reassure our clients and all the future travellers that we are taking unprecedented steps in order to breake down the risk of contagion in all our vehicles. While the current challenge is unprecedented, our team is absolutely committed to helping you have the safest travel ever. The health and safety of our passengers and employees is our highest priority.
Before every new passenger enters the vehicle, the driver will sanitize all the surfaces of the vehicle's interior using disinfectants that have qualified for use against the COVID-19 (Coronavirus), with special attention to handles, windows, air vents, cup holders, seat belts, child seats and the trunk.
All the sanitizing operation is done outdoor, with all the doors opened, allowing a full ventilation of the cockpit for a correct air exchange.
We use professional sanitizing products such as steam cleaners to disinfect seats and hard surfaces, anti-virus spray and single-use towels. The driver will wash his hands before and after the procedures above.
Your driver will wait for you outside the arrival gate with a contact board as usual. Handshakes with clients are suspended until further notice.
He will escort you to your vehicle and load your van with latex gloves. If needed, he will offer you anti-virus wipes and hand sanitizer before going on board. He will let accommodate you on the back seats and offer you only sealed refreshments.
In the case that any of our drivers have had contact with an infected subject, he will be immediately suspended from work and self-isolate prior returning on duties with us.
Antivirus Personal Protective Equipment
Each of our vehicles is supplied with personal protective equipment at the full disposal of every passenger. The PPE includes: Antivirus wipes, hand sanitizer gel, single-use face masks and disposable latex gloves. We still offer chilled refreshments on-board, provided in a sealed package.
No Prepayment on booking process.
Free Rebook, Free Cancellation
In these challenging times, we want to give you as much flexibility as possible. In response to the COVID-19 outbreak, we are helping our customers to feel confident they can book their trip with us, without worries about policies and refunds.
If you book a transfer or a car service with us, you will only pay at the end of your trip, No prepayments or credit card details are needed during the booking process.
You can also rebook your trip as often as you like and free of charge at any time. In case of a last minute cancellation, no cancellation fees will be applied, giving you peace of mind with our superior customer support.